Frequently Asked Questions

Don’t overthink it. Our Logic Cross-Check workflow acts as a safety net for your inputs. We utilise official Ordnance Survey (OS) MasterMap data as a digital "frame" to verify your property’s footprint. Our UK-based quality team then performs a "Modular Analysis" on your photos — because standard UK bricks have a fixed size (215mm + 10mm mortar joint), we can visually verify a wall’s length just by counting brick courses. If your measurements contradict the OS map or the brick logic in your photos, we’ll simply contact you to double-check that specific area.

No special tools are required. A standard tape measure is usually enough for internal rooms, and our guide will show you how to use your smartphone to take clear photos of the exterior.

Yes! If you prefer not to measure yourself, we offer an optional site measurement service in most UK areas. You can select this add-on during checkout.

We focus on planning drawings, not full construction supervision. This allows us to work much faster and charge significantly less while still providing the exact documents the council requires.

Typically 7-10 days from the moment we receive your measurements and photos.

We offer unlimited revisions. If the council requests changes, we'll update your plans at no extra cost until they are satisfied.

Often it's down to height restrictions or overlooking neighbours. We'll advise you on these risks before we submit. The best source of help is your local council or https://www.planningportal.co.uk/

We strongly recommend waiting for planning approval and getting building regulation specs or a building notice first. Planning drawings lack the technical construction details builders need.

In most cases, no, most builders and your councils building control department prefer the agile building notice route.

No. Our fees are fixed. The only other cost is the council's application fee, which you pay directly to them.

We accept all major credit/debit cards and Paypal via our secure checkout.