Measure in millimetres
Always.
HELP HUB · MEASURING
Every Shutter Pros order is made to your window's exact dimensions. This guide walks you through taking those measurements yourself, clearly and without guesswork, so the shutters you receive fit beautifully from the first fit.
Use a rigid tape measure designed for internal measurements — not a standard flexible tape. Flexible tapes bend and kink inside the recess, and that flex is the most common cause of mis-measurement we see. A rigid internal-measure tape typically costs around £25 and pays for itself on the first window.
You don't need to be an expert. Find the description that matches your window, then follow that section. If you're between two, measure for both and note it on your quote, and we'll help you choose.
Windows are rarely perfectly square. These six habits protect you from every one of those surprises.
Always.
Width at top, middle and bottom; height at left, centre and right. If your two passes disagree, measure a third time — never guess.
For each dimension.
For recess fits, measure at the depth the frame will be fixed — reveals are rarely perfectly straight front to back, and a measurement at the wrong depth is a wrong measurement.
Most suppliers quietly take 4–5mm off your measurements; we don't, because you stay in control. Our recommendation: once you have your smallest true measurement, allow 3mm off width and height as fitting tolerance. The final figure is always your decision — whatever you enter is precisely what we make.
If a high spot in the plaster catches, easing back a little plaster or paint takes minutes — trimming a finished shutter is a job nobody wants.
Note each figure down the moment you take it, labelled clearly, such as 'living room, width top / middle / bottom'. It's a small discipline that prevents the most common ordering mistakes.
Open the section that matches your window. The six golden rules run through them all.
The most common style of UK window: the glass sits back inside the wall, creating a recess (the reveal) with a sill at the bottom. Shutters can be fitted neatly within it for a built-in look.
Handles and obstructions: note anything that projects into the opening, such as window handles, locks or trickle vents, and how far the handle sticks out, so we can make sure the panels swing and the louvres turn freely.
Some windows sit flush with the wall, or the reveal is too shallow to hold a frame inside. Sash windows often fall into this group. Here the shutters mount on the wall face, framing the window rather than sitting within it.
Matching neighbours: if two flush windows sit side by side, keep the heights identical so the finished shutters line up perfectly.
A bay is simply several windows meeting at angles: square, angled (splayed) or curved. Each section is measured on its own, exactly as you would a single recessed or non-recess window, with a little extra care where they meet.
A sketch is worth a hundred numbers: a simple top-down drawing with your section numbers and angles marked makes a bay quote far quicker and more accurate.
HOW WE WORK
Shutter Pros is a supply-only specialist. We make your shutters to the precise measurements you provide and have them ready for you to collect and fit yourself, with a clear step-by-step guide for doing so. If a measurement leaves you uncertain, send it over with a photo before you order. A second pair of expert eyes costs nothing and saves any doubt.
Read the Self-Fitment Guide →Enter your window dimensions in the configurator and see your made-to-measure price instantly.
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