Data Protection
How Pergola Pro ensures the security and protection of your project data.
Our Commitment
Pergola Pro is committed to protecting the privacy and security of your personal data. We comply with the Data Protection Act 2018 and the UK GDPR.
Data Retention
We retain project-related data, such as site measurements, architectural renders, and engineering specifications, for a period of 6 years following the completion of your project to support warranty claims and future modifications.
Storage & Security
Your data is stored on secure, encrypted servers. Access is strictly limited to authorized personnel involved in your design, manufacturing, or installation process.
Specific Data Protections
- Site Surveys: Photos and measurements are used only for production and shared only with verified installers.
- Financial Records: Transaction data is handled by PCI-compliant payment processors.
- Communication: Email correspondences are archived securely.
Access and Erasure
You have the right to request a copy of the data we hold about you or request the erasure of your personal data, subject to legal requirements for tax and warranty documentation.